Optician negligence claims

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optician negligence

Eyesight is one of our most important senses.

If it’s damaged in any way, it can have a profound and long-lasting effect on many aspects of your life. Which is why, if you’ve received inappropriate or incorrect treatment from an optician – which you believe has jeopardised your vision – it’s only fair that you seek compensation.

Optician errors are a form of medical negligence. And here at Injury Lawyers Direct, we have a team of specialist solicitors who can guide you through the claims process. To find out more about optician negligence claims and discuss your case with our experts, call 0800 110 5888.

Let us attempt to put things right

Optician negligence can have devastating consequences, especially if it has resulted in significant sight loss or blindness. For a start, you may be in a lot of pain. But it’s also likely to have affected your day-to-day life. Suddenly, you may be faced with a range of new challenges, unable to work or do the things you enjoy. And you’re bound to be struggling – physically, mentally and financially.

It’s an incredibly difficult time. And we fully appreciate, no amount of money can make up for your loss. But it could make your life a little bit easier. Not only could compensation pay for further treatment, it could also cover any additional costs incurred due to the negligence (e.g. mobility aids, home adaptations) and support you financially whilst you adjust to your new way of life.

So, why not let us help? We have excellent knowledge of optician negligence claims and can oversee the entire claims process on your behalf. You won’t have to lift a finger. From the initial paperwork to the final settlement, we can look after it all on a ‘no win no fee’ basis. Which means, there’s no extra stress and no financial risk. Just a chance to get justice for the suffering you’ve endured.


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Claims for all instances of optician negligence

Generally speaking, ‘optician negligence’ is defined as any error or accident made by an optician. Sometimes, the repercussions may be relatively minor – perhaps leading to headaches, dry eyes or eye strain. But in other cases, they can be incredibly severe, causing sight loss or even blindness.

Some of the most common examples include:

  • misdiagnosis (that has led to the wrong treatment)
  • failure to diagnose an eye problem
  • sub-standard treatment
  • delayed referrals for further treatment
  • errors during laser eye surgery

But keep in mind, this isn’t a full list. Whatever the nature or severity of the optician error, if your treatment didn’t meet expectations – and you’ve been harmed as a result – we can help.

Not only do our medical negligence solicitors have vast experience in this area, we have a cohort of consultant insurers, barristers and optical experts at our disposal. Collectively, we’ve helped many people to put together a successful optician negligence claim – and we could do the same for you.

Start your optician negligence claim today

You have nothing to lose by getting in touch with our experts. An initial consultation is provided free of charge. We’ll never pressure you into taking legal action. And even if you do decide to go ahead, all work is completed on a ‘no win no fee’ basis. After all, your injuries are due to someone else’s clinical error. And we don’t believe you should burden the financial risk of seeking justice.

Either give us a call on 0800 110 5888 or fill out our online contact form and we’ll respond with a few potential dates and times for us to chat. We’ll listen to the circumstances of your optician negligence case, advise on whether you have a valid claim, and suggest the best steps for you to take.

Your optician was legally bound and had a duty to provide you with a certain standard of treatment. If they failed in this duty, let us help to secure the compensation you so rightly deserve.

Optician negligence FAQs

Am I entitled to claim for optician negligence?

To determine whether you’re eligible, we typically ask three questions:

  1. Did the optician agree to treat you?
  2. Did they make an avoidable mistake or fail to provide a reasonable standard of care?
  3. Did this negligent care cause you harm or injury?

If the answer to all of these is yes, you should be able to make an optician negligence claim.

Claims have a strict time limit. Therefore, to ensure you’re still eligible, it’s important to start legal action as soon as possible. In most cases, you will need to apply within 3 years of when the incident occurred, or up to 3 years after the ‘date of knowledge’ (i.e. when you became aware of your injury).

For further advice on this, or to check whether your experience counts as ‘optician negligence’, you’re welcome to contact us at any time. We’re always on hand to listen, and once we know more about your specific circumstances, we can advise on your entitlement and your chances of success.

Can I claim for optician negligence if I had a private treatment?

Yes, absolutely. It doesn’t matter if you received care from an NHS practitioner or paid privately for your treatment. If an optician has failed in their ‘duty of care’ to you as the patient, you have a right to claim compensation for any injuries inflicted – and the overall impact they’ve had on your life.

There are subtle differences in the way NHS and private claims are processed. But rest assured, our specialist medical negligence solicitors have significant experience in both.

No matter where the optician error occurred or who is responsible, we can guide you step-by-step through the claims process and ensure you get the level of compensation you so rightly deserve.

How much will my optician negligence claim cost?

The answer to this question is very simple – nothing.

Here at Injury Lawyers, we handle all optician negligence cases on a ‘no win no fee’ basis.

We appreciate the profound effect an eye injury can have on your life. You may have been unable to work – leading to loss of earnings – or perhaps charged for corrective treatments and mobility aids. And as a result, you may be struggling financially.

We certainly don’t want to add to that worry, which is why, we don’t charge a penny for our help. An initial consultation is provided free of charge. If you decide to go ahead with the optician negligence claim and the case is successful, our fees will be paid in full by the other party’s insurance policy. If the case is unsuccessful, we’ll simply tear up the bill and throw it away.