Leading personal injury lawyer

Injury lawyers Direct is home to one of the best teams of injury lawyers in the UK.

We have an unparalleled level of knowledge and experience, having worked in this field for over 20 years. Plus an extensive record of success. And as a result, our specialist personal injury lawyers have earnt a fantastic reputation – both in the North West and across the rest of the country.

Wherever you are and whatever the nature of your accident or injury – we’re here for you. Call us today to arrange your free consultation on 0800 110 5888.

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personal injury lawyer

How can we help?

Here at Injury Lawyers Direct, we’re an approachable and friendly team of personal injury solicitors. It’s simple. Our goal is to help you get the compensation you rightly deserve.

We have experience of all types of injury and accident claims. So, whether you’ve been hurt at work, in a public place or shop, by a medical or dental professional, or even if you’ve been the victim of a violent crime; if your injury or illness was the result of someone else’s actions, we can help.

Following an initial assessment, not only can we advise on your eligibility to claim (and your chances of success), we can also guide you step-by-step through the process. We always try to achieve the best possible settlement, in the easiest possible way – exploring all avenues (e.g. mediation) to avoid court wherever we can. And, thanks to our ‘no win no fee’ promise, there’s no financial risk to you.

But we’re not just about the compensation. As caring and compassionate personal injury lawyers, we also provide the support and rehabilitation you need to recover and get your life back on track.

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personal injury solicitors at Injury Lawyers Direct

Why choose us as your personal injury lawyer?

An injury can have a huge impact on many aspects of your life, from your physical health and mental wellbeing to your employment status and finances. Which is why, when it comes to choosing a personal injury lawyer to help with your claim, you need to be sure you’re making the right decision.

Injury Lawyers Direct is regarded as one of the best firms of personal injury solicitors in the UK. Essentially, we can take the legal worries off your plate; looking after the entire claims process on your behalf, so that you can focus on what truly matters – your recovery. We’ve helped countless clients to get the outcome they deserve for their suffering and we could do the same for you.


A team of experts

Personal injury claims are a highly specialised area of the law, so it makes sense to recruit lawyers with expertise and experience in that area. And here at Injury Lawyers Direct, we have it in abundance. We’re true personal injury specialists. We’ve worked on a diverse range of cases in the past, from slips and falls to misdiagnosis and negligence, and have an extensive record of success.

Every claim is unique; therefore, we’ve assembled a comprehensive team of experts, with the right skills and experience for all types of accident. And to ensure we provide the highest quality service, we have developed a strong network of specialist insurers, medical experts and specialist barristers.

No financial risk

We are ‘no win no fee’ personal injury solicitors.

If you’ve been harmed and someone else was to blame, we believe it’s only fair that you can seek compensation without any financial risk to you. So, in the unlikely event that we don’t win the case, you won’t be expected to pay a penny. And if you do win, the other side will pay our costs.

Ultimately, we want to give you the confidence to ask for the compensation that you deserve, without being put off by the prospect of a hefty legal bill.

Hassle-free process

We understand, if you’ve suffered a personal injury, it can be a very stressful and overwhelming time. Therefore, we aim to make the process of claiming as smooth and hassle-free as possible.

We’re a down-to-earth team of solicitors and we’ll never bombard you with technical ‘lawyer’ jargon. We simply explain what you need to know in plain English and take care of the rest on your behalf. There’s no need to worry about the technicalities of your claim. Just leave that to us and – with the help of our rehabilitation care and support – focus on making a full recovery.

Check your eligibility with our injury lawyers

Wondering if you’re entitled to make a personal injury claim?

Every single case is unique, with different circumstances and outcomes. Therefore, the best way to find out whether you’re eligible is to contact our injury lawyers and talk things through. Having asked a few simple questions, we can then advise on whether you qualify to take legal action.

You can contact us via phone or email, or we can arrange a video call – whatever suits you.

It won’t cost you anything to speak to our experts and find out if you have an eligible claim. And there’s no rush or pressure for you to go ahead. That’s completely your choice.

Woman researching injury lawyer



Don’t feel ready to speak to an accident claims lawyer yet? No problem. To get a better idea of whether you could be entitled to compensation, answer the following:

  1. Did your accident happen in the last 3 years?
  2. Was somebody else to blame?
  3. Have you sustained an injury or illness as a result?

If you answered yes to all three questions, there’s a good chance you’re eligible to make a ‘no win no fee’ claim. And we’d certainly recommend contacting our solicitors to find out more.

A simple four step process

Step 1 personal injury claims process

Step 1

Free initial consultation

To start the process, simply fill out our quick enquiry form and arrange your FREE no-obligation consultation. This is just a friendly chat with one of our personal injury lawyers, who can advise on your eligibility and chances of success.

If you decide you’d like to go ahead with the claim, we will get started straight away and establish if there’s anything we can do to help with your immediate needs.

Step 2 personal injury claims process

Step 2

Gathering of evidence

Our accident lawyers will then look into your case in further detail.

They will start by gathering factual evidence to support your claim – including medical records and witness statements – before considering the pain and suffering experienced, and calculating a fair level of compensation for your injury or illness.

Step 3 personal injury claims process

Step 3

Contact the party responsible

Once the necessary evidence has been collated, our personal injury lawyers will share that information with the party responsible for your accident or injury.

If they accept liability, we can then apply for interim compensation payments – to help fund any immediate medical care and rehabilitation expenses.

Step 4 personal injury claims process

Step 4

Final settlement and compensation

Lastly, our specialist personal injury solicitors will begin negotiations.

If responsibility has been denied, court action may be needed. But this is very rare. We always try to negotiate claims outside of the courtroom. And following an informal discussion, an official offer will usually be made in writing.

Once a satisfactory figure has been agreed upon, compensation is typically paid in 2-4 weeks.

Personal injury claims

Personal injuries can occur in many different circumstances. But regardless of how or where you were hurt, if the incident was someone else’s fault, it’s important to make a personal injury claim.

Injuries can have a huge impact on your life, not only in terms of your health, but also your mental wellbeing, relationships, quality of life, finances and more. Unfortunately, we can’t turn back the clock and prevent the injury from happening. But we can help you through this difficult time, supporting your recovery and rehabilitation, whilst also seeking the compensation that you deserve.

Our personal injury solicitors specialise in a range of different areas and are backed by a skilled team of insurers, barristers and medical experts. So whatever the nature of your claim, we have the expertise to help and can assist with cases relating to many different types of injury, including:

> Discuss your case with us today

Accidents at Work

Employers have a duty to undertake risk assessments, training and provide sufficient PPE for the activities you are employed to carry out. Different types of businesses must work to specific regulations and any breach of those could show potential negligence. If you’ve had an accident at work, our personal injury lawyers are on hand and can assist with a variety of cases, including:

  • Injuries sustained when carrying out manual handling
  • Trips, slips and falls at work claims
  • Working at height claims
  • Defective work equipment claims
  • Injuries caused by the direct action of work colleagues
  • Serious injury involving the head or spinal injury

> Discuss your case with us today

Public Liability or Occupiers Liability claims

Lots of accidents occur in public spaces every year, from slipping on a wet floor at the supermarket to tripping over a loose paving stone on the street. Sometimes, there’s no one to blame. It was just an accident. But other times, it may have been caused by someone else’s carelessness.

Don’t simply put up with your injury. If you’ve been hurt as a result of negligence in a public place, you may be entitled to compensation, and our injury claim solicitors can help with claims for:

  • Trips and falls on the highway
  • Accidents in a shop including slips
  • Injuries due to falling objects
  • Injuries at visitor attractions and play centres

> Discuss your case with us today

Medical Negligence

As wonderful as medical professionals usually are, they’re only human – and sometimes, mistakes can be made. Claims for medical negligence can arise against any kind of NHS or private practice medical professional, from GPs and surgeons to dentists, pharmacists and care home workers. And here at Injury Lawyers Direct, our team of personal injury specialists can assist with cases of:

> Discuss your case with us today

Road Traffic Accident Claims

Road traffic accidents (RTA) are common and they can affect a wide range of people, from motorists and other road users (e.g. cyclists) to innocent pedestrians and bystanders – who just happen to be crossing the road at the wrong time. If you’ve been hurt in an RTA, and it wasn’t your fault, you could be entitled to compensation for both the injuries sustained and associated financial losses.

Our personal injury specialists have ample experience in this area and can help with:

> Discuss your case with us today

No win no fee personal injury solicitors

No win no fee personal injury solicitors

Why should you burden the financial risk of making a claim, if the injury itself wasn’t your fault?

Here at Injury Lawyers Direct, we understand that you’re going through a tough time. And we want to give you the confidence to seek financial justice, without the worry of hefty legal fees.

That’s why, all of our personal injury lawyers work on a completely ‘no win no fee’ basis. We’ll oversee the entire claim on your behalf, and you won’t need to spend a penny. We don’t ask for any upfront payments. You won’t receive any bills. And there’ll be no hidden charges along the way.

We simply keep a record of any costs spent on your case. If the case is successful, the losing party will cover those costs – and we’ll take a small ‘success fee’ from the compensation awarded. If your claim is unsuccessful, the costs will be covered by a legal insurance policy taken out by us.

Further information on the ‘no win no fee agreement’ can be found in our blog. But the take-home message is simple – as the claimant, there’s zero financial risk to you and you have absolutely nothing to lose by making a claim.

How long does it take to settle a personal injury claim?

How long does it take to settle a personal injury claim

It’s one of the first things people ask when making a personal injury claim.

How long will the process take?

Unfortunately, there isn’t a simple answer. Our solicitors may be able to give you a rough idea. But every claim is unique and we don’t have a set formula to work out a specific end date. The time needed to settle personal injury compensation varies significantly from case to case and depends on a range of factors. Here we take a closer look at those factors and how they have an impact.

Read more

How many personal injury claims go to court?

Many people are hesitant to make a personal injury claim as the thought of going to court fills them with dread. This is understandable, as you’ve already been through a lot. You may be experiencing mobility issues and pain, not to mention a great deal of stress, as a result of your injury.

However, you shouldn’t let worries about attending court put you off making a claim. It’s highly unlikely that you would ever have to attend court, as personal injury court cases are rare – in fact, it’s only about 5%. And you deserve compensation for the effect the injury has had on your life.

Going to court is time-consuming and expensive for both parties, so it’s usually a last resort. Generally, it’s only the most complex cases – such as extremely serious instances of medical negligence and life-changing or fatal injuries – that make it to court.

There are, of course, occasional exceptions to this rule – but even in these scenarios, we’ll continue negotiations right up until the date of the trial. Both the defendant and the court would prefer to avoid a formal hearing just as much as you would. And so it’s often the case that even complex cases are settled out of court at the last minute.

All personal injury claims overseen by Injury Lawyers Direct are made on a no win no fee basis. So, in the event that you lose your case, it won’t cost you a penny.

Further information on this topic can be found in our blog. But if you’d like tailored advice on the likelihood of your case going to court, please feel free to contact our compassionate and knowledgeable team.

Clients who are happy with the work of our personal injury solicitors

With our personal injury solicitors, it’s all about the service

We know that you’re going through a tough time. Personal injuries can have a huge life-changing impact on both you and your loved ones. Which is why, it’s so important to find the right legal help.

Here at Injury Lawyers Direct, our objective is simple: to offer the highest standard of service at all times – efficient, professional and compassionate. Guided by your best interests and working under a strict code of conduct, we aim to provide the expert advice and assistance that you need – to ensure your personal injury claim is successful.

As a friendly and approachable team, we’re always on hand to help. We realise that communication is key to an effective client-solicitor relationship. Therefore, we strive to explain everything as clearly as possible – without using any baffling legal jargon – and will keep you fully up-to-date on the progress of your case.

Ultimately, our personal injury solicitors will do everything in their power to secure your rightful level of compensation, whilst also arranging support and rehabilitative care where necessary. But don’t just take our word for it. Be sure to read some of our excellent testimonials:

All the staff were very professional and compassionate at a difficult time for us. I highly recommend!

I had nothing but a positive experience throughout my whole legal journey. Howard helped not only by dealing with the whole situation, but also relaying all options to us and ensuring we knew what that meant without the legal speak. Advice was always timely and to the point, and there was never a moment of ‘but what does that actually mean’ because everything was always clear.

Brilliant service, can’t recommend the guys enough!


What is a personal injury?

‘Personal injury’ is a legal term, used to describe many different types of harm.

This can include actual bodily harm and physical injuries and illnesses – ranging from whiplash and bone fractures to injuries of the upmost seriousness, such as brain damage or even the death of a loved one. In other cases, the injury isn’t necessarily visible or immediately obvious. Psychological and emotional harm can be classed as a ‘personal injury’ too.

It’s important to note, whatever the nature or severity of your injury, the eligibility criteria are always the same. To make a claim, it must have been caused by an avoidable accident or act of negligence that wasn’t your fault, which happened within the last three years.

Here at Injury Lawyers Direct, our personal injury lawyers have handled hundreds of cases, for all types of personal injury. And we’re experienced in dealing with everything from minor slips and trips to life-changing road traffic accidents and industrial disease. To talk about your specific injuries with a member of the team, either call us on 0800 110 5888 or fill out our online enquiry form.

What can our injury lawyers do for you?

As part of our role as your personal injury lawyer, we will:

  • assess and advise on your eligibility to make a claim
  • outline the claims process
  • answer any questions you may have (without using complicated solicitor jargon)
  • gather factual evidence to support your claim
  • arrange a medical examination (if necessary)
  • organise and submit all the relevant paperwork on your behalf
  • calculate a fair level of compensation
  • apply for interim compensation payments
  • liaise and negotiate with the responsible party

We’re also here to arrange extra support if you need it. This could be anything from physiotherapy and counselling to any home adaptations or aids that you may need following your injury.

Our priority is to make things right (or as right as they can be). And we’ll do everything in our power to support you through this difficult time and ensure you get the justice you deserve.

What’s the difference between an injury lawyer and other types of lawyers?

Most lawyers have a chosen field which they specialise and prefer to work in.

Here Injury Lawyers Direct, all of our solicitors are specialists in injury compensation claims – which means, we have significant expertise in personal injury claims, accident at work claims, public liability claims, road traffic accident claims, medical negligence, clinical negligence and similar.

One of the main differences between us as injury lawyers, and other ‘general’ lawyers, is that we have an in-depth understanding of tort laws. These are laws designed to protect your rights, when you’ve fallen victim to someone else’s wrongful conduct.

Ultimately, we have the skills, experience and knowledge required – to guide you successfully through the claims process and secure the level of compensation that you deserve.

Do I need a solicitor to make a personal injury claim?

Technically, no. You’re not legally required to instruct a personal injury solicitor to handle your claim. If you wish, you can act on your own behalf and pursue compensation without any legal assistance. But there are several factors you should consider before taking a DIY approach.

Firstly, although it may seem like the cheaper option – without the help of a solicitor – it’s very easy to under settle. And once you’ve agreed to a ‘full and final’ amount, there’s no going back.

There’s a strong conflict of interest between you and the defendant’s insurance company. They may dispute the claim or try to settle the case for as little as possible. But without knowledge or experience in this area of the law, it’s difficult to know if the level of compensation offered is fair.

By contrast, our personal injury specialists will always act in your best interests. We’ve dealt with countless insurance companies over the last 20 years. And we’ll do everything we can to ensure you’re properly and fully compensated for your injuries and recompensed for all your financial losses. What’s more, we can take care of the full legal process for you, saving you time and effort.

Whilst it is possible to handle a personal injury claim yourself, we strongly advise seeking the help of our team. An initial consultation can be provided – free of charge, with no obligation – and, if you have a potential claim, you’re able to pursue it completely risk-free, under our expert guidance.

How much do our personal injury solicitors cost?

If you’re recovering from an accident or injury, and perhaps struggling financially as a result, the last thing you need is a big legal bill to worry about. That’s why, understandably, this is often the first question that comes to mind – how much does the help of a personal injury lawyer actually cost?

The short answer is – absolutely nothing.

Here at Injury Lawyers Direct, we appreciate you’re going through a difficult time and want to make the process of claiming as stress-free as possible. The last thing we want is for you to be put off by the thought of expensive solicitor fees. Therefore, we oversee all claims on a ‘no win no fee’ basis.

Our personal injury solicitors will not charge you for any of the work completed.

We start by providing a free no-obligation consultation to assess whether you’re eligible to claim and the chances of your success. Then, we simply keep a record of any costs incurred. If your case wins, these costs are paid for by the defendant – and we’ll take a small ‘success fee’ from your compensation. In the unlikely event that you lose, all costs will be covered by an insurance policy.

Will I need to appoint a personal injury lawyer near me?

It’s no longer necessary to meet face-to-face with your personal injury lawyer. All legal proceedings can be dealt with via email, conference call, post, or telephone – and you won’t be expected to visit the solicitor’s office. The only element of the claim that needs to be carried out in-person is the medical (should you require one) and this will be arranged at a local medical centre or GP surgery.

This means, wherever you are in the UK, we can help.

Our personal injury solicitors are based in St Helens, and we’ve assisted countless clients across the North West, including in Manchester, Liverpool and the surrounding areas. But your location really doesn’t matter. Wherever you live in England or Wales, we can assist with your personal injury claim and ensure you get the compensation you deserve.

Can I change to a different personal injury lawyer?

Personal accidents and injuries can have a huge impact on your life – affecting your physical health, mental wellbeing, finances, relationships and much more. To ensure you’re recompensed fairly, it’s important that you receive the best possible legal help and support. And if you feel that your personal injury lawyer is letting you down, you’re perfectly entitled to get a second opinion.

It’s worth contacting your current solicitors first, to air your concerns and hopefully reach a solution. But after this, if you’re still not satisfied, our personal injury solicitors may be able to help.

For example, if you’re:

  • experiencing frequent delays and periods of unexplained inactivity
  • unhappy with the level of communication
  • unsure about the advice they have provided
  • concerned about the predicted settlement and whether it will cover your long-term needs
  • not receiving any support with regards to care and rehabilitation

Please don’t hesitate to get in touch.

We’ve worked on many ‘takeover cases’ in the past and are more than happy to provide our free, impartial advice on your claim – allowing you to make an informed decision on whether you should move.

If you do decide to switch to us, rest assured, we’ll take care of everything on your behalf and ensure the transition is as smooth as possible. After all, you’re going through a tough time. And our goal – as leading accident lawyers – is to take away any stress, so you can focus solely on your recovery.

How do I start a personal injury claim?

The first step is to contact our accident and injury solicitors.

You can either call us on 0800 110 5888 or fill out our online contact form and we’ll get back to you to arrange a free no-obligation consultation. This is simply a chance for us to learn more about the circumstances of your injury and the overall impact it’s had on your life. Using this information, we can then advise on your eligibility and the prospect of your case being successful.

We appreciate it’s a big decision, particularly if you’re going through a difficult time. Therefore, we’ll never put you under any pressure. Whether you choose to go ahead with legal proceedings or not is entirely your choice – and we’ll give you as much time as you need to reach a final decision.

If you do wish to pursue your personal injury claim, simply let us know. Our team will get to work as quickly as possible, overseeing all aspects of the claim on your behalf. From the initial paperwork through to negotiating a settlement, we’ll take care of it all – whilst also helping you to access any services you require for your recovery and rehabilitation.

What will I need to make a personal injury claim?

To start legal proceedings, our personal injury solicitors will typically request:

  • personal identification
  • evidence of the injuries you have sustained (e.g. medical records)
  • proof that somebody else was to blame for your accident or injury
  • a record of expenses that you’ve incurred as a result of the accident or injury

You may also be asked to attend a medical examination.

This will help us to build your case and complete the necessary paperwork to send to the opposing party – and the more evidence you have, the better. But if you’re missing a couple of documents, don’t worry. In most situations, as long as you’re eligible, it’s still worth pursuing a claim.

Our advice is to keep as much as possible – receipts, emails, letters etc. – no matter how insignificant it may seem. If you were involved in an accident, try to take photos of the scene. And be sure to make a note of any witnesses and jot down their contact details so we can get in touch with them easily.

How long do I have to make a personal injury claim?

Personal injury claims are time-barred.

That means, in most cases, you will have three years to start legal proceedings – either from the date of the accident/injury or the date at which you become aware it was someone else’s fault.

There are some exceptions to this timeframe. For example:

  • if the injured person was a child at the time of the accident
  • if the injured person has lost mental capacity due to their injuries
  • if the injured person has subsequently died
  • if the injury is industrial-related (e.g. due to exposure to asbestos)

But there are also some scenarios in which the time limit may be shorter.

Therefore, if you think you may be eligible, it’s worth contacting our personal injury lawyers urgently. Not only can we advise on the specific time limit that applies to your case, we can begin proceedings immediately and will ensure the claims process is completed as efficiently as possible.

Making a claim soon after your accident/injury can also be advantageous for several reasons. For example, it may be easier to find witnesses, who are more likely to provide statements and recollect events more clearly. To get started, simply give us a call on 0800 110 5888.

Will my personal injury claim be successful?

Every claim is unique and its success will depend on several factors, including who is responsible for the injury, whether the defendant accepts liability, and the supporting evidence available.

But it’s important to keep in mind, our personal injury solicitors vet every case to establish if it’s worth pursuing. And following your initial no-obligation consultation, we’ll advise on both your eligibility to make a claim and the likelihood of its success – should you wish to go ahead.

Established in 2001, our firm is experienced and knowledgeable in this specialist area of the law. We also have a comprehensive team of insurers, medical experts, and barristers at our disposal, with the right skills and expertise for all types of accidents and injuries. As such, we have a fantastic record of success – and in most cases, a satisfactory outcome is reached during the initial negotiation stage.

But don’t just take our word for it – take a look at our fantastic client reviews and testimonials. Over the years, we’ve helped countless people to get financial justice for their pain and suffering, whilst also supporting their rehabilitation. And we could do the same for you. Just call 0800 110 5888.

How much compensation could I get for a personal injury claim?

Unfortunately, there isn’t a quick and easy answer to this question. The purpose of personal injury compensation, ultimately, is to help you get back to the same financial position you were in before the accident. And to do this, two types of compensation are calculated separately, including:

  1. General damages

This is compensation for any pain and suffering experienced due to the injury or illness.

  1. Special damages

Essentially, this is ‘out of pocket’ expenses. Compensation that is designed to reimburse you for any financial losses incurred as a direct result of the injury, such as loss of earnings, rehabilitation and care costs, travel costs to and from medical appointments, aids and adaptations etc.

Our accident lawyers calculate all personal injury claims in the same way. But the final amount that you receive will depend on your circumstances. Many factors will need to be considered, including (but not limited to):

  • the type and severity of your injury
  • the circumstances under which it was obtained
  • the time it takes for you to recover
  • your subsequent quality of life

Therefore, until we investigate your case in detail, it’s difficult to pinpoint an exact figure.

What we can say, with absolute certainty, is that we have the knowledge and experience required to ensure you get the maximum level of compensation. Our personal injury lawyers will review your case thoroughly, ensuring we understand the full impact of the accident on your life. And we’ll do everything we can to ensure you’re recompensed fairly for your pain, suffering and losses.

Further information on how personal injury claims are calculated can be found in our blog.