How can we help?
Here at Injury Lawyers Direct, we’re an approachable and friendly team of personal injury solicitors. It’s simple. Our goal is to help you get the compensation you rightly deserve.
We have experience of all types of injury and accident claims. So, whether you’ve been hurt at work, in a public place or shop, by a medical or dental professional, or even if you’ve been the victim of a violent crime; if your injury or illness was the result of someone else’s actions, we can help.
Following an initial assessment, not only can we advise on your eligibility to claim (and your chances of success), we can also guide you step-by-step through the process. We always try to achieve the best possible settlement, in the easiest possible way – exploring all avenues (e.g. mediation) to avoid court wherever we can. And, thanks to our ‘no win no fee’ promise, there’s no financial risk to you.
But we’re not just about the compensation. As caring and compassionate personal injury lawyers, we also provide the support and rehabilitation you need to recover and get your life back on track.
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Why choose us as your personal injury lawyer?
An injury can have a huge impact on many aspects of your life, from your physical health and mental wellbeing to your employment status and finances. Which is why, when it comes to choosing a personal injury lawyer to help with your claim, you need to be sure you’re making the right decision.
Injury Lawyers Direct is regarded as one of the best firms of personal injury solicitors in the UK. Essentially, we can take the legal worries off your plate; looking after the entire claims process on your behalf, so that you can focus on what truly matters – your recovery. We’ve helped countless clients to get the outcome they deserve for their suffering and we could do the same for you.
A team of experts
Personal injury claims are a highly specialised area of the law, so it makes sense to recruit lawyers with expertise and experience in that area. And here at Injury Lawyers Direct, we have it in abundance. We’re true personal injury specialists. We’ve worked on a diverse range of cases in the past, from slips and falls to misdiagnosis and negligence, and have an extensive record of success.
Every claim is unique; therefore, we’ve assembled a comprehensive team of experts, with the right skills and experience for all types of accident. And to ensure we provide the highest quality service, we have developed a strong network of specialist insurers, medical experts and specialist barristers.
No financial risk
We are ‘no win no fee’ personal injury solicitors.
If you’ve been harmed and someone else was to blame, we believe it’s only fair that you can seek compensation without any financial risk to you. So, in the unlikely event that we don’t win the case, you won’t be expected to pay a penny. And if you do win, the other side will pay our costs.
Ultimately, we want to give you the confidence to ask for the compensation that you deserve, without being put off by the prospect of a hefty legal bill.
Hassle-free process
We understand, if you’ve suffered a personal injury, it can be a very stressful and overwhelming time. Therefore, we aim to make the process of claiming as smooth and hassle-free as possible.
We’re a down-to-earth team of solicitors and we’ll never bombard you with technical ‘lawyer’ jargon. We simply explain what you need to know in plain English and take care of the rest on your behalf. There’s no need to worry about the technicalities of your claim. Just leave that to us and – with the help of our rehabilitation care and support – focus on making a full recovery.
A simple four step process
Step 1
Free initial consultation
To start the process, simply fill out our quick enquiry form and arrange your FREE no-obligation consultation. This is just a friendly chat with one of our personal injury lawyers, who can advise on your eligibility and chances of success.
If you decide you’d like to go ahead with the claim, we will get started straight away and establish if there’s anything we can do to help with your immediate needs.
Step 2
Gathering of evidence
Our accident lawyers will then look into your case in further detail.
They will start by gathering factual evidence to support your claim – including medical records and witness statements – before considering the pain and suffering experienced, and calculating a fair level of compensation for your injury or illness.
Step 3
Contact the party responsible
Once the necessary evidence has been collated, our personal injury lawyers will share that information with the party responsible for your accident or injury.
If they accept liability, we can then apply for interim compensation payments – to help fund any immediate medical care and rehabilitation expenses.
Step 4
Final settlement and compensation
Lastly, our specialist personal injury solicitors will begin negotiations.
If responsibility has been denied, court action may be needed. But this is very rare. We always try to negotiate claims outside of the courtroom. And following an informal discussion, an official offer will usually be made in writing.
Once a satisfactory figure has been agreed upon, compensation is typically paid in 2-4 weeks.
Personal injury claims
Personal injuries can occur in many different circumstances. But regardless of how or where you were hurt, if the incident was someone else’s fault, it’s important to make a personal injury claim.
Injuries can have a huge impact on your life, not only in terms of your health, but also your mental wellbeing, relationships, quality of life, finances and more. Unfortunately, we can’t turn back the clock and prevent the injury from happening. But we can help you through this difficult time, supporting your recovery and rehabilitation, whilst also seeking the compensation that you deserve.
Our personal injury solicitors specialise in a range of different areas and are backed by a skilled team of insurers, barristers and medical experts. So whatever the nature of your claim, we have the expertise to help and can assist with cases relating to many different types of injury, including:
- whiplash
- amputations and limb damage
- eye injuries
- hearing and sight loss
- head and brain injuries
- spinal cord injuries
- burns and lacerations
- fractures
- repetitive strain injury
- carpel tunnel syndrome
- carbon monoxide poisoning
> Discuss your case with us today
Accidents at Work
Employers have a duty to undertake risk assessments, training and provide sufficient PPE for the activities you are employed to carry out. Different types of businesses must work to specific regulations and any breach of those could show potential negligence. If you’ve had an accident at work, our personal injury lawyers are on hand and can assist with a variety of cases, including:
- Injuries sustained when carrying out manual handling
- Trips, slips and falls at work claims
- Working at height claims
- Defective work equipment claims
- Injuries caused by the direct action of work colleagues
- Serious injury involving the head or spinal injury
> Discuss your case with us today
Public Liability or Occupiers Liability claims
Lots of accidents occur in public spaces every year, from slipping on a wet floor at the supermarket to tripping over a loose paving stone on the street. Sometimes, there’s no one to blame. It was just an accident. But other times, it may have been caused by someone else’s carelessness.
Don’t simply put up with your injury. If you’ve been hurt as a result of negligence in a public place, you may be entitled to compensation, and our injury claim solicitors can help with claims for:
- Trips and falls on the highway
- Accidents in a shop including slips
- Injuries due to falling objects
- Injuries at visitor attractions and play centres
> Discuss your case with us today
Medical Negligence
As wonderful as medical professionals usually are, they’re only human – and sometimes, mistakes can be made. Claims for medical negligence can arise against any kind of NHS or private practice medical professional, from GPs and surgeons to dentists, pharmacists and care home workers. And here at Injury Lawyers Direct, our team of personal injury specialists can assist with cases of:
- Medical misdiagnosis
- Incorrect treatment
- Surgical errors
- Dental errors
- Hospital neglect
- Birth injury claims
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Road Traffic Accidents
Road Traffic Accidents
Road traffic accidents (RTA) are common and they can affect a wide range of people, from motorists and other road users (e.g. cyclists) to innocent pedestrians and bystanders – who just happen to be crossing the road at the wrong time. If you’ve been hurt in an RTA, and it wasn’t your fault, you could be entitled to compensation for both the injuries sustained and associated financial losses.
Our personal injury specialists have ample experience in this area and can help with:
- Car accident claims
- Cycling accident claims
- Motorcycle accident claims
- Pedestrian accident claims
- Public transport claims
- Whiplash injury claims
> Discuss your case with us today
No win no fee personal injury solicitors
Why should you burden the financial risk of making a claim, if the injury itself wasn’t your fault?
Here at Injury Lawyers Direct, we understand that you’re going through a tough time. And we want to give you the confidence to seek financial justice, without the worry of hefty legal fees.
That’s why, all of our personal injury lawyers work on a completely ‘no win no fee’ basis. We’ll oversee the entire claim on your behalf, and you won’t need to spend a penny. We don’t ask for any upfront payments. You won’t receive any bills. And there’ll be no hidden charges along the way.
We simply keep a record of any costs spent on your case. If the case is successful, the losing party will cover those costs – and we’ll take a small ‘success fee’ from the compensation awarded. If your claim is unsuccessful, the costs will be covered by a legal insurance policy taken out by us.
Further information on the ‘no win no fee agreement’ can be found in our blog. But the take-home message is simple – as the claimant, there’s zero financial risk to you and you have absolutely nothing to lose by making a claim.
How long does personal injury claim take to settle?
It’s one of the first things people ask when making a personal injury claim.
How long will the process take?
Unfortunately, there isn’t a simple answer. Our solicitors may be able to give you a rough idea. But every claim is unique and we don’t have a set formula to work out a specific end date. The time needed to settle personal injury compensation varies significantly from case to case and depends on a range of factors. Here we take a closer look at those factors and how they have an impact.
5 factors that affect the length of a personal injury claim
1. The type and severity of your injuries
At the start of the claims process, your solicitor will arrange a medical assessment. This is to gather evidence in support of your claim and calculate a fair level of compensation. But, depending on the nature of your injuries, it can take anywhere between a few weeks to many months to complete. Perhaps it’s too early to tell the full impact of your injuries? If so, the assessment will be delayed until this is clearer. Maybe your injuries are particularly severe or complex (e.g. psychological)? In which case, several medical assessments may be required over an extended period. Generally, the more severe your injuries, the longer the claim will take.
2. The time needed to gather evidence
Aside from medical reports, your solicitor will also need to gather other forms of evidence to support your personal injury claim. This process can involve a lot of different people. And, as such, can have a huge influence on how long it takes for your injury compensation to be settled. For example, they may need to acquire:
- witness statements
- CCTV footage
- photographs of your injuries and the location of the accident
- your medical records
- police and emergency service reports
- expert opinions
- evidence of any expenses incurred
3. How you were injured
The circumstances of your accident will also affect how long the claims process takes. For example, road traffic accident, employer liability and public liability claims – worth less than £25,000 – can now all be made via the Claims Portal. This is an electronic system that streamlines the process, setting a strict time limit (15-30 days) within which the defendant must respond. On average, personal injury claims that are processed in this way take around 4-9 months to settle. Claims for medical negligence tend to be a lot more involved and complicated. Therefore, they can’t be made using this fast-track portal and usually take a while longer to settle.
4. Whether the defendant accepts or denies liability
If the defendant denies liability for your accident or refuses to offer a reasonable personal injury settlement, this will – inevitably – delay things. Court action may then be required to reach a conclusion. But keep in mind, this happens very rarely. And even it does, it’s worth it. Going to court may take longer, but it could ultimately be the difference between you winning or losing the case.
5. Who you’re claiming against
In some circumstances, it may be unclear who is liable. This may be because you were injured by someone else and their identity is unknown (e.g. if you were injured in a hit-and-run) or because you were partly responsible for the injuries sustained (e.g. not wearing a seatbelt when hit by a car). Crucially, it is still possible to make a personal injury claim in these cases. But they can take a little longer to settle. And if blame can be split between parties, your compensation may also be split.
‘Full and final’ personal injury settlements
| Personal injury claim | Estimated settlement time |
| Road traffic accidents | 4-9 months |
| Work accidents | 6-9 months |
| Public liability accident | 6-9 months |
| Medical negligence | 12-36 months |
Unfortunately, there isn’t an average time for a personal injury settlement. Estimates are shown in the table above. But they’re exactly that – estimates. Personal injury compensation is always paid on a ‘full and final’ basis and, having agreed to a settlement, no further compensation can then be paid in relation to that claim. Which is why, our personal injury solicitors – here at Injury Lawyers Direct – will only settle once the full extent of your pain and suffering is known. And we will advise at every stage whether to accept or reject an offer. Thankfully, once a satisfactory figure has been reached, compensation is typically received within 2-4 weeks. And if you’re struggling financially throughout the claims process (and that process takes longer than expected), interim payments can also be arranged to help in the meantime. For further information on personal injury settlements – and to get a better idea of how long your claim may take to complete – please don’t hesitate to get in touch. We’re always happy to help and will do everything we can to achieve the best possible outcome, in the shortest possible time. Either give us a call on 0800 110 5888 or fill out our online contact form and we’ll get back to you.
With our personal injury solicitors, it’s all about the service
We know that you’re going through a tough time. Personal injuries can have a huge life-changing impact on both you and your loved ones. Which is why, it’s so important to find the right legal help.
Here at Injury Lawyers Direct, our objective is simple: to offer the highest standard of service at all times – efficient, professional and compassionate. Guided by your best interests and working under a strict code of conduct, we aim to provide the expert advice and assistance that you need – to ensure your personal injury claim is successful.
As a friendly and approachable team, we’re always on hand to help. We realise that communication is key to an effective client-solicitor relationship. Therefore, we strive to explain everything as clearly as possible – without using any baffling legal jargon – and will keep you fully up-to-date on the progress of your case.
Ultimately, our personal injury solicitors will do everything in their power to secure your rightful level of compensation, whilst also arranging support and rehabilitative care where necessary. But don’t just take our word for it. Be sure to read some of our excellent testimonials:
FAQs
How much do our personal injury solicitors cost?
If you’re recovering from an accident or injury, and perhaps struggling financially as a result, the last thing you need is a big legal bill to worry about. That’s why, understandably, this is often the first question that comes to mind – how much does the help of a personal injury lawyer actually cost?
The short answer is – absolutely nothing.
Here at Injury Lawyers Direct, we appreciate you’re going through a difficult time and want to make the process of claiming as stress-free as possible. The last thing we want is for you to be put off by the thought of expensive solicitor fees. Therefore, we oversee all claims on a ‘no win no fee’ basis.
Our personal injury solicitors will not charge you for any of the work completed.
We start by providing a free no-obligation consultation to assess whether you’re eligible to claim and the chances of your success. Then, we simply keep a record of any costs incurred. If your case wins, these costs are paid for by the defendant – and we’ll take a small ‘success fee’ from your compensation. In the unlikely event that you lose, all costs will be covered by an insurance policy.
Do I need a solicitor to make a personal injury claim?
Technically, no. You’re not legally required to instruct a personal injury solicitor to handle your claim. If you wish, you can act on your own behalf and pursue compensation without any legal assistance. But there are several factors you should consider before taking a DIY approach.
Firstly, although it may seem like the cheaper option – without the help of a solicitor – it’s very easy to under settle. And once you’ve agreed to a ‘full and final’ amount, there’s no going back.
There’s a strong conflict of interest between you and the defendant’s insurance company. They may dispute the claim or try to settle the case for as little as possible. But without knowledge or experience in this area of the law, it’s difficult to know if the level of compensation offered is fair.
By contrast, our personal injury specialists will always act in your best interests. We’ve dealt with countless insurance companies over the last 20 years. And we’ll do everything we can to ensure you’re properly and fully compensated for your injuries and recompensed for all your financial losses. What’s more, we can take care of the full legal process for you, saving you time and effort.
Whilst it is possible to handle a personal injury claim yourself, we strongly advise seeking the help of our team. An initial consultation can be provided – free of charge, with no obligation – and, if you have a potential claim, you’re able to pursue it completely risk-free, under our expert guidance.
Will I need to appoint a personal injury lawyer near me?
It’s no longer necessary to meet face-to-face with your personal injury lawyer. All legal proceedings can be dealt with via email, conference call, post, or telephone – and you won’t be expected to visit the solicitor’s office. The only element of the claim that needs to be carried out in-person is the medical (should you require one) and this will be arranged at a local medical centre or GP surgery.
This means, wherever you are in the UK, we can help.
Our personal injury solicitors are based in St Helens, and we’ve assisted countless clients across the North West, including in Manchester, Liverpool and the surrounding areas. But your location really doesn’t matter. Wherever you live in England or Wales, we can assist with your personal injury claim and ensure you get the compensation you deserve.
Will my personal injury claim be successful?
Every claim is unique and its success will depend on several factors, including who is responsible for the injury, whether the defendant accepts liability, and the supporting evidence available.
But it’s important to keep in mind, our personal injury solicitors vet every case to establish if it’s worth pursuing. And following your initial no-obligation consultation, we’ll advise on both your eligibility to make a claim and the likelihood of its success – should you wish to go ahead.
Established in 2001, our firm is experienced and knowledgeable in this specialist area of the law. We also have a comprehensive team of insurers, medical experts, and barristers at our disposal, with the right skills and expertise for all types of accidents and injuries. As such, we have a fantastic record of success – and in most cases, a satisfactory outcome is reached during the initial negotiation stage.
But don’t just take our word for it – take a look at our fantastic client reviews and testimonials. Over the years, we’ve helped countless people to get financial justice for their pain and suffering, whilst also supporting their rehabilitation. And we could do the same for you. Just call 0800 110 5888.
How long do I have to make a personal injury claim?
Personal injury claims are time-barred.
That means, in most cases, you will have three years to start legal proceedings – either from the date of the accident/injury or the date at which you become aware it was someone else’s fault.
There are, however, some exceptions to this timeframe (e.g. if you’re claiming on behalf of a child). And in some situations, the time limit may be shorter. So if you think you may be eligible, it’s worth contacting our personal injury solicitors as soon as possible. Simply give us a call on 0800 110 5888.
How do I start a personal injury claim?
The first step is to contact our accident and injury solicitors.
You can either call us on 0800 110 5888 or fill out our online contact form and we’ll get back to you to arrange a free no-obligation consultation. This is simply a chance for us to learn more about the circumstances of your injury and the overall impact it’s had on your life. Using this information, we can then advise on your eligibility and the prospect of your case being successful.
We appreciate it’s a big decision, particularly if you’re going through a difficult time. Therefore, we’ll never put you under any pressure. Whether you choose to go ahead with legal proceedings or not is entirely your choice – and we’ll give you as much time as you need to reach a final decision.
If you do wish to pursue your personal injury claim, simply let us know. Our team will get to work as quickly as possible, overseeing all aspects of the claim on your behalf. From the initial paperwork through to negotiating a settlement, we’ll take care of it all – whilst also helping you to access any services you require for your recovery and rehabilitation.
What will I need to make a personal injury claim?
To start legal proceedings, our personal injury solicitors will typically request:
- personal identification
- evidence of the injuries you have sustained (e.g. medical records)
- proof that somebody else was to blame for your accident or injury
- a record of expenses that you’ve incurred as a result of the accident or injury
You may also be asked to attend a medical examination.
This will help us to build your case and complete the necessary paperwork to send to the opposing party – and the more evidence you have, the better. But if you’re missing a couple of documents, don’t worry. In most situations, as long as you’re eligible, it’s still worth pursuing a claim.
Our advice is to keep as much as possible – receipts, emails, letters etc. – no matter how insignificant it may seem. If you were involved in an accident, try to take photos of the scene. And be sure to make a note of any witnesses and jot down their contact details so we can get in touch with them easily.
Can I change to a different personal injury lawyer?
Personal accidents and injuries can have a huge impact on your life – affecting your physical health, mental wellbeing, finances, relationships and much more. To ensure you’re recompensed fairly, it’s important that you receive the best possible legal help and support. And if you feel that your personal injury lawyer is letting you down, you’re perfectly entitled to get a second opinion.
It’s worth contacting your current solicitors first, to air your concerns and hopefully reach a solution. But after this, if you’re still not satisfied, our personal injury solicitors may be able to help.
For example, if you’re:
- experiencing frequent delays and periods of unexplained inactivity
- unhappy with the level of communication
- unsure about the advice they have provided
- concerned about the predicted settlement and whether it will cover your long-term needs
- not receiving any support with regards to care and rehabilitation
Please don’t hesitate to get in touch.
We’ve worked on many ‘takeover cases’ in the past and are more than happy to provide our free, impartial advice on your claim – allowing you to make an informed decision on whether you should move.
If you do decide to switch to us, rest assured, we’ll take care of everything on your behalf and ensure the transition is as smooth as possible. After all, you’re going through a tough time. And our goal – as leading accident lawyers – is to take away any stress, so you can focus solely on your recovery.
