Personal injury compensation claims

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Injured through no fault of your own? You may have grounds to claim compensation.

Personal injury compensation claims cover a wide range of circumstances – accidents at work, road traffic collisions, slips and falls in public, and cases of medical negligence. If someone else’s negligence caused your injury, the law entitles you to seek reparation for the pain, disruption, and financial loss that followed.

Injury Lawyers Direct is a trading name of St Helens Law Limited, authorised and regulated by the Solicitors Regulation Authority (SRA No. 439956). We handle claims on a no-win, no-fee basis – so there’s nothing to pay upfront, and nothing to pay at all if your case is unsuccessful.

Call us free on 0800 110 5888 to discuss your situation.

A stress-free personal injury compensation claim

Personal injuries can be traumatic, potentially leading to post-traumatic stress disorder and ongoing medical treatment. After a serious injury, it can take a while to get back to normal, which means you may not be able to work or earn a wage. Add in the fact that someone else is to blame, and you’re bound to feel upset and frustrated.

It’s certainly a tough time for you and your family, which is why, as specialist personal injury solicitors, we aim to make the process of claiming personal injury damages as smooth, stress-free, and efficient as possible.

Getting rightful compensation is important, but not as important as your recovery. And so, whilst you concentrate on getting better, we can handle the legal side on your behalf. Not only can we advise on your eligibility to make a personal injury compensation claim (and the likelihood of its success), but, if you wish to move forward, we can handle the entire process for you.

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What happens when you make a personal injury compensation claim?

Once you’ve spoken to our team, we’ll assess your case and confirm whether you have grounds to claim. If you proceed, here’s how it works:

We start by gathering evidence – medical records, accident reports, witness details, photographs, and any proof of financial loss. The stronger the evidence, the stronger your claim.

At this point, we send a formal Letter of Claim to the responsible party. They have 14 days to acknowledge it and up to four months to provide a full response.

From there, we negotiate. Most personal injury compensation claims are resolved without ever going to court – we’ll push for the best possible settlement directly with the defendant or their insurer. If court proceedings do become necessary, we’ll represent you throughout and handle everything on your behalf.

Read our blog on how many personal injury claims go to court.

One thing worth knowing: you generally have three years from the date of your injury to start a claim. So, the sooner you act, the easier it is to secure the evidence we need.

Assistance for all types of personal injury claims

Our personal injury specialists have expertise in a range of different areas – including accidents at work, accidents in public, medical negligence, road traffic accidents, and more – and we have a network of specialist insurers, personal injury barristers, and medical experts at our disposal.

So, whatever the nature of your personal injury claim, we have the expertise to help and can assist with personal injury cases relating to:

This is by no means an exhaustive list. So, if the type of personal injury that you have sustained is not outlined above, please don’t hesitate to get in touch. The chances are, we’ll still be able to help.

We don’t believe you should be charged for attempting to mitigate your situation. Therefore, we’re happy to guide you through the personal injury claims process on a ‘no win no fee’ basis, which means there’s no financial risk to you. How much compensation you can earn is unknown at the earliest stage, so be sure to speak to our team as soon as possible.

Ultimately, our goal is to help people like you, who have suffered greatly due to someone else’s actions, to achieve a fair outcome and adequate compensation.

Contact our personal injury lawyers today

To start your personal injury compensation claim, you can either give us a call on 0800 110 5888 or fill out our online contact form, and we’ll respond as soon as possible with further information.

Our team of specialist solicitors is always happy to discuss your case and can provide initial free legal advice relating to a personal injury claim. So, why wait any longer? If you’ve experienced a personal injury and somebody else is to blame, pick up the phone and let us know.

Personal Injury Claim FAQs

What is a personal injury claim?

A personal injury claim is a formal legal process in which you apply for compensation for an injury. Importantly, that injury must have been caused by someone else. And you will need to appoint a specialised solicitor, such as Injury Lawyers Direct, to prove the other party was responsible.

We typically offer ‘no win, no fee’ personal injury claims, so you don’t have to worry about large legal bills and hefty solicitor fees. If the case fails, you don’t pay a penny. But if you win, any legal fees will be paid by the other party’s insurance policy – along with the compensation that you’re owed.

Most personal injury claims can be settled without going to court. Your solicitor will simply negotiate with the other side or arrange mediation and settlement meetings until a satisfactory outcome has been reached. But if a court hearing is required, the chance of success is still fairly high.

Am I eligible to claim compensation?

Thousands of people are injured in the UK every year. Of course, you should be able to go about your life safely, but accidents happen, and if it wasn’t your fault, you could be entitled to a claim.

Typically, you will be eligible to make a personal injury claim if:

  • You (or a child under the age of 18) have suffered an injury or illness
  • That injury or illness was caused by the negligence or carelessness of others
  • The incident occurred within the last 3 years

It’s important to point out that not all personal injuries are visible, like bruises or broken bones. For example, you may have been affected psychologically or emotionally by the incident, or it may have had a wider impact on your day-to-day life. In either case, you’re still a viable candidate.

If you’re in any doubt about your eligibility to claim, the best option is to get in touch. We’re here to listen and can advise on your circumstances. And there’s no need to worry; if you are eligible, we’ll never rush you into a decision. It’s entirely up to you whether you proceed with a personal injury compensation claim. We just state the facts and offer our help if you want it.

What sort of compensation amount will I receive for a successful personal injury claim?

There isn’t a simple answer to this question. The exact amount that your personal injury claim is worth will depend on many factors, including the type and severity of the injury and its effect on your life.

Two types of compensation can be granted. The first is known as ‘general damages’ and compensates you for any pain and suffering experienced. The second is called ‘special damages’, and this reimburses you for any financial losses incurred as a result of the accident. But, until we’ve considered your circumstances, it’s impossible to say how much you will be paid for each.

What we can say, however, is that we have many years of experience with personal injury claims in the UK. We value claims accurately and always strive to achieve the best possible outcome for our clients.

Will a personal injury claim affect my benefits?

Yes, a personal injury claim can impact your benefits in the UK, but it depends on which ones you receive.

For means-tested benefits, like Universal Credit, a personal injury claim payout could affect your benefits, depending on how much you receive. Claimants with total capital above £6000 could see their benefits reduced. Additionally, for every £250 over £6000 you have in your bank accounts and savings, your benefits could be reduced by £1 per week.

There is also a £16,000 threshold on Universal Credit. If you exceed this, you’ll lose your entitlement to any means-tested benefits.

If you’d like more information on the subject, speak to a member of our team today by calling 0800 110 5888.

How long does a personal injury claim take to settle in the UK?

Each personal injury claim is unique, so it’s difficult to provide a definite timescale for yours. However, they do follow a similar pattern.

Once we’ve sent a formal notification of your claim to the individual party, they must acknowledge the claim within 14 days. They then had four months to respond in detail.

During this time, we’ll collect as much evidence as we can to make your claim as solid as possible. If your claim does end up in court, this will extend the timeframe of your case, but we’ll try to finish the process as quickly as we can.

What happens if my personal injury claim goes to court?

While it is rare to see personal injury claims make it to a courtroom, it can happen. If your claim does go to court, we’ll help you throughout the entire process and do all the heavy lifting.

We understand the procedures of the court and the law and will put forward your claim in a professional and determined manner.

Can I make a personal injury claim on someone else's behalf?

In some circumstances, yes. If the injured person is a child, a parent or guardian can start a personal injury claim on their behalf. The three-year time limit doesn’t apply until the child turns 18 – so they have until their 21st birthday to claim in their own right if they prefer.

Adults who lack the mental capacity to manage their own legal affairs can also be represented by a litigation friend. If you’re unsure whether this applies, call us, and we’ll explain everything.

What evidence do I need for a personal injury compensation claim?

The evidence required to claim compensation for a personal injury varies depending on how and where the injury happened. As a starting point, you’ll need: medical records, photographs of the scene or your injuries, a copy of any accident report made at the time, witness contact details, and records of any out-of-pocket losses such as travel costs or lost earnings.

You don’t need everything lined up before you call. We’ll identify what’s needed for your specific claim and guide you through obtaining it.